Privacy Policy

Last Updated: October 2026

Welcome to Plexogo Holidays. Your privacy is critically important to us. This Privacy Policy outlines the types of personal information that is received and collected by Plexogo Holidays and how it is used.

1. Information We Collect

We collect information to provide better services to all our users. This includes:

• Personal Identification Information: Name, email address, phone number, and physical address when you create an account, make a booking, or contact us.
• Payment Information: Credit card details, billing address, and transaction history. (Note: We use secure third-party payment processors, and do not store full credit card numbers).
• Usage Data: Information on how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and manage your travel bookings and custom tour requests.
• To communicate with you regarding your itinerary, payment status, and important updates.
• To send periodic newsletters with travel deals (only if you have opted in).
• To improve our website functionality, customer service, and overall user experience.

3. Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

4. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below:

Plexogo Holidays
Bengaluru, Karnataka, India
support@plexogo.com
+91 98765 43210

Terms and Conditions

Last Updated: October 2026

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Plexogo Holidays if you do not agree to take all of the terms and conditions stated on this page.

1. Booking and Reservations

All bookings are subject to availability and confirmation. A booking is only confirmed once we have received the required deposit or full payment as specified during the checkout process.

• You must be at least 18 years of age to make a booking.
• You are responsible for providing correct and accurate traveler details.
• Prices are subject to change without prior notice until the booking is confirmed.

2. User Content

In these Terms and Conditions, "Your Content" shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Plexogo Holidays a non-exclusive, worldwide irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

3. Cancellation and Refunds

Please refer to our dedicated Refund & Cancellation Policy for detailed information regarding booking modifications, cancellations, and eligibility for refunds.

4. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. We shall not be held liable for any travel delays, accidents, or force majeure events that occur during your trip.

5. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

Refund & Cancellation Policy

Company: Plexogo Holidays, Bengaluru, Karnataka, India.

Cancellation Timeline

• Cancellations made 30 days or more before travel: 90% refund of the total booking amount.
• Cancellations made between 15 and 29 days before travel: 50% refund.
• Cancellations made within 15 days of travel: No refund will be issued.

Process for Refunds

To request a refund, please email our support team at support@plexogo.com with your Booking ID. Approved refunds will be processed within 5-7 business days to the original method of payment.